RETURN & REFUND POLICY
Trek N Ride
1) Returns will be accepted within 7 days of delivery. Send us the order details and the reason for return on WhatsApp (9790929474) before sending the item back.

2) In case of any manufacturing defect, send us a picture of the defect on WhatsApp (9790929474) and we shall revert to you.

3) The buyer will have to make their own arrangements to send back the item. Please make sure the item is well packed in order to avoid any damage in transit. You may use any local courier or postal service to send the item back to us.

4) In case of a manufacturing defect, we shall refund the return shipping charges.

5) After the dispatch, please send us a mail to treknridegear@gmail.com with the tracking details and order id. Please also mention if you are looking to get a replacement or refund. If opting for a refund, please include your account details also in the mail.

6) Refund/ replacement shall be processed after we receive the item back, provided it is unused.

7) In case of payment by card, a refund will be after deducting 2% of bank charges.

8) Address for return:
Trek N Ride
2/116, Thalambur Main Road,
Kaaranai, Chennai 600130